Rate Case Management System Solutions
 Regulatory Compliance

   

 

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RCMS Features RCMS Modules RCMS Qualitative RCMS Workflow

Regardless of your Regulatory Management needs, Corporate Workflow Solutions has the tools and talent to enable your business to realize the profit potential that is hidden within.

 Docket Tracking

Regulatory issues can impact many different organizational areas in an utility. Some of the problems faced by Regulatory Management involve implementing productive workflow processes which keep all involved parties abreast of current activities and which also allows the affected departments to review and recommend strategies, solutions, concerns, etc..  Each of these critical items significantly impact the timeliness of a final product output. It is customary for Regulatory Bodies to have biweekly or monthly conferences where different issues (dockets) are heard. At these docket hearings, affected parties can express their positions. It is not unusual for larger utility companies to have between 30-50 concurrently open dockets.

Simply keeping the status report of issues current can be difficult when faced with multiple departments in multiple locations with multiple issues. This, coupled with management’s need to review and approve the company’s position is addressed by CWS’ Regulatory Docket Tracking System.  This CWS System provides responsible departments and management the latest information for dockets pending before regulatory bodies. 

 

  Advantages:

  • Accessible by multiple departments in multiple locations.

  • Categorization of items allows for quick access and accountability tracking.

  • Everyone simultaneously has the latest information, eliminating the possibility of using outdated, stale information for decision making.

  • Provides for tracking of “Monitor Only” items.

  • Latest information can be automatically e-mailed or faxed to attorneys or they can be given access (local or remote).

  • Allows more time to formulate strategies.

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  Case Management 

All large investor owned utilities are regulated by various governmental bodies.  Typically, most contact with these governmental commissions deal with either increasing or justifying the utility’s rate structure and pricing.  This requires filing a myriad of documents, which usually comprise literally thousands of pages of information.  Since these proceedings are “trials” in a legal sense, the accuracy and consistency of the information filed is extremely important. In addition, since the rates that the utility charges its customers are at stake, the potential revenue gained or lost can be significant.  Both the financial importance and labor intensiveness of the rate case process present a real and cost justified need for a complete Case Management Solution.

With this as a backdrop, CWS’ Regulatory Case Management System (RCMS) is designed to provide a comprehensive solution to the management of this difficult process. The system itself is divided into modules – Testimonies, Data Requests, Financial Schedules, Regulatory Calendar, General Information, and Transcripts.

 

  Advantages:

  • Accessible by multiple departments in multiple locations.

  • Designed around a data dictionary to allow easy maintenance.

  • Provides management reporting to track documents for meeting the scheduled completion dates.

  • Provides complete security, as well as an un-editable audit trail—meaning the system becomes the “Deadline Monitor” and “Bottleneck Controller.”

  • Case Administrator maintains complete control over which users can read, edit or create data in the system.

  • Everyone simultaneously has the latest information.

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  Testimony Preparation, Routing and Review

In this module, all testimony is prepared, reviewed, edited, approved and posted. There are two sub-phases: the draft and the finalized testimony.  The system allows for direct input in preparing the documents, routing of drafts for staff and management reviews and automated transfer into the finalized repository when filed. The system manages version control so that the user is aware of the most current version of the testimony.  In addition the system allows for opposing parties’ testimony to be entered into the system so that it can be accessed and reviewed while drafting rebuttal testimony. 

 

  Advantages:

  • Creates a repository of testimony filed in the case (both utility and intervenor) which can be viewed and accessed by witness, by Department or by issue.

  • Full text search capabilities allow a user significant methods for finding specific discussions about a particular subject matter.

  • Provides management reporting to track documents for meeting the scheduled completion dates.

  • Provides complete security, as well as an un-editable audit trail—meaning the system becomes the “Deadline Monitor” and “Bottleneck Controller.” 

  • When routing the testimony for review, the typical amounts of clerical time and effort are almost eliminated since the data is available on-line immediately.

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  Data Request Management

Allows for the direct input of all regulatory company data requests (interrogatories) as well as the management of the review and serving. The system provides for the inclusion of all intervenor requests to the utility so that they can be distributed to the appropriate departments for response. Categorization by request issue allows duplicate or similar requests to be identified early which assists the effort for consistent responses. Witnesses and intervenors are afforded easy access to the data requests for which they are responsible.  The status of each interrogatory is unquestionable, leaving no room for error. 

 

  Advantages:

  • Facilitates interdepartmental collaboration on data requests requiring departmental overlap.

  • Version control allows for monitoring, control and limiting the company’s discovery exposure.

  • Provides for immediate printing of finalized data requests in a format ready to be served.

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  Financial Schedule Management

Provides the management of support documentation for the financial schedules filed as part of a rate case. The financial schedules can be downloaded from corporate systems for storage in the Regulatory Case Management System, which allows for all information to be completely and securely accessible in one location.  

 

  Advantages:

  • On line routing and review of the most recent financial information is a big advantage.

  • Historical "snap shots" of the filed financial information provides data tracking for future interrogatories.

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